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problem with the updat.

Maximmus
Visitor

problem with the updat.

After I updated my Z2 mobile to android lollipop, I noticed that wathcing videos from the Internet is taking so much time to buffer, especially videos in Facebook. Is this a common problem or I am the only one having this problem. And how can I solve it, please.
17 REPLIES 17
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_alexdon_
Expert

Have you cleared data in settings-apps-all-facebook? 

alexdon
Maximmus
Visitor

Yes. Still the same.
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_alexdon_
Expert

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

alexdon
Maximmus
Visitor

It looks like everything is slow in lollipop os. It is very ddisappointing, after a long wating. It turns out to be so bad.
Maximmus
Visitor

Is it possible to downgrade to kitkat os 4.4.4?
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_alexdon_
Expert

Things will change,just wait a little more. It is normal that after an important system update,it will take some time to settle.

alexdon
christopherjz
Visitor

Agreed, I regret updating. The lock screen is disgraceful, absolutely useless.
Maximmus
Visitor

I hope that Sony do something about this very soon.