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problem with Sony Xperia E4

talbi97
Visitor

problem with Sony Xperia E4

Sony xperia E4 will not turn
but it is charging. it is 90%
and when I unplug the charger
He shows me the red low battery
7 REPLIES 7
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Uliwooly
Expert

@talbi97

Repair the phone with XC and check again, if it doesn't work then it's probably a hardware issue that will be have to be inspected by your Local support

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 
jinxycat
Visitor

I have the same problem. The phone is fully charged and after using it, battery goes down to 90% and it closes automatically and shows the red and empty battery icon and doesn't start. If i connect it to the charger, it shows me 91% and starts just fine and after unplugging it, it does the same thing.
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Uliwooly
Expert

That could be a hardware issue. 

jinxycat
Visitor

So all i have to do is to change the battery? Any reset won't help me?
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Uliwooly
Expert

That's hard to tell, it could be just the battery or it could be something else, it'll be better to get it inspected by your Local support

jinxycat
Visitor

Thank you very much. I've already sent them an email with my problem and this is the 3rd day without any answer. Still waiting... Winking_Face
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Uliwooly
Expert

You might want to call them.