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problem with sbh52 after android 4.3 update

idris
Visitor

problem with sbh52 after android 4.3 update

I can't use call log and message notifications on sbh52 after 4.3 android update. I even reset factory settings my z1. And also I can't turn off text to speech function on sbh52. I need you to fix this problem ASAP.
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18 REPLIES 18
ThxforZUGPe
Visitor

Hey I had the same/similar issues on my Z Ultra GPe. The issue is not the adroid update it is the Smart connect update. For some reason it will not launch SBH52 app. I did some testing and I was able to correct the issue by using Live Manager 3.3.10. Here is a link to the apk. Live Manager 3.3.10 APK

This apk has my SBH52 running great. I hope this helps. 

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idris
Visitor

I tried to install your application. I couldn't install.
idris
Visitor

Where are the Sony support team? Are you working on this problem? Pls I need a satisfite answer from Sony.
ThxforZUGPe
Visitor

What happened when you tried to install the application?

The application is an older version of the one that you have now that does not work.

Here are screen shots that I just took with it running on my phone. You can see the SBH52 app in the top left.  The first shows my phone's info. You will see that my phone is running 4.4.2. The second shows that I have the apk (Live Ware 3.3.10) installed. Screenshot_2013-12-22-09-41-08.png

Screenshot_2013-12-22-09-41-32.png

idris
Visitor

My android version is 4.3 now. sbh52 was working great while the version was android 4.2. After update it is not working. 

I clicked the link, downloaded and click to install. but there is just an alert, "application is not installed". just it.

ThxforZUGPe
Visitor

Do you have install from unknown sources turned on? 

Go to the link directly, http://apps.goodereader.com/android-apps/internet-and-communication/?did=2536. The orange download button will download the apk to your pc. Then put it on your phone and try to install it. It should work. ***Remove the current version and any app extensions from your phone first.

idris
Visitor

I let to install from unknown sources. I disabled smart connect. I uninstalled sbh52 software. I downloaded via laptop nd copied into my z1. still there is same alert. "Application not installed". Should I have to reinstall 4.2 android to my phone? MEantime your screeshots arent viewing.

idris
Visitor

there is an alert before installing. "retrieve running applications". Which applications should I retrieve? I unninstalled sbh52 sowtware nd disabled smart connect and also let to install from unknown source. 

ThxforZUGPe
Visitor

 I will post them again in a different format. Do you have issues installing any other apks outside of the play store?
Screenshot_2013-12-22-09-41-32.jpgScreenshot_2013-12-22-09-41-08.jpg