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Problem with incoming call when downloding App from PlayStore

mehul_p_upadhya
Visitor

Problem with incoming call when downloding App from PlayStore

Hi,

I am facing this problem when downloading or updating any application from PlayStore, Even this problem is persist when downloading something else from standard Browser.

when I am downloading something from Browser / Play Store,My phone doesn't get incoming call.

I have tried to call using my other phone during downloading in LWW, The operator message says that "You are not able to connect this phone number"

But after the download completes, I am able to call on my LWW using other phone.

 

My LWW is up to date on .587 ICS.

I don't know from when I am getting this problem on phone (might be after ICS Update)

I have already try to Repair my phone including erasing memory card.

Is there anybody else getting this issue?

Please reply as soon as possible. because I am losing some important call during download.

6 REPLIES 6
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Uliwooly
Expert

does your network support voice calls and data usage at the same time? how about the correct APN settings and how old is your SIM card?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

mehul_p_upadhya
Visitor

I am using SIM card of Vodafone India, and i think it provides both services at the same time. because my phone gets the incoming call during surfing.

for APN setting, I have get the setting from option availabe in setting that download internet settings.

My SIM card is latest, I have bought this SIM aprox 1 year ago.. might be less than that..

and Thanks for quick reply.. Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

I suggest that you enter the APN settings manually

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

mehul_p_upadhya
Visitor

ok.

Let me try using manual APN settings.

I will back with result once testing it..

profile.country.GB.title
Uliwooly
Expert

did it worked?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

mehul_p_upadhya
Visitor

It didn't work for me.

I just check on other forum about this problem on phone, and I discover that this problem is exists because I am using 2G network to download all the stuff. And on 2G network I can't do both the thing simultaneously.

I will try this on 3G network once I activate any 3G plan.

Thanks for your help. Slightly_smiling_Face