problem with ear speaker volume during a call

[Alex_Ned]

I can’t change the ear speaker volume during a call pressing the volume key up or down. Speakers volume is to high. What I should do to fix it? Thanks!

[Uliwooly]

You can test your phone 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

[Alex_Ned]

Thanks a lot for advice. When I test my phone everything is ok, but when I call I still can't turn down the speaker volume.

[Uliwooly]

Repair your phone 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget the Kudos 

[Alex_Ned]

Thanks for help. Unfortunately everything gone worse.

I tried update my phone with PC Companion. I strictly followed the instructions of the PCC. Phone battery was about 80% full. After repair my phone restarting - Sony logo flashing on screen. I waited almost half an hour and then noticed that my phone is dead, totally dead. Now phone doesn't response when I press button combination (power+volume up), doesn't charging from PC or wall... nothing, no charging light, no vibration, just black screen... dead.

I read in net that it is common problem with Xperia.

I hope tomorrow local warranty service helps me. I own this phone only couple days and I'm really upset and I'm not excited with my new Sony Xperia S LT26i. Too much problems in couple days and phone battery life is disaster.

Anyway I'll give message when I get to know what was wrong with phone.

Sorry for my ENG.

[Bearings]

Uliwooly suggested you use the following to repair your phone, yet you use PCC. 

http://www.sonymobile.com/in/tools/update-service/

Try to allow your PC to detech the phone using SUS and reinstall the firmware.

[Alex_Ned]

I suppose that Uliwooly advised me different ways how to update phone but result must be the same.

Anyway, as I say before, my phone is totally dead, nothing happen when I try to charging it from wall or connect to my PC – PC doesn’t recognize it.

But thanks for try to help! I really appreciate it!