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problem playing music

lxpeanut
Visitor

problem playing music

I'm having a problem playing music. It gets part way through a track then either turns into noise or says its an unsuported format. All files are  mp3's downloaded to the phone with media go and the files are fine no corruption. I've tried a number of aps. Walkman doesn't get half way through a track. Amazon MP3 is a bit better but it still happens. I've tried the phone in safe mode and it still happens and I've tried using pc companion to repair the phone but it still happened after that.

5 REPLIES 5
Alexander1
Champion

Does it matter if you have the songs stored on the SD card or in the internal storage? 

You could try to clear data for the media storage. Go to settings > apps > all > media storage > clear data. Restart phone and wait for the phone to index the media files again. 

lxpeanut
Visitor

thanks for the reply. It worked for a little while and Walkman managed to play a couple of songs before the exact same thing happened again. Its been the same with everything I've tried it  seems to solve the problem for a short time but then it happens again.  Amazon Mp3 seems to be working OK at the moment though.

lxpeanut
Visitor

today everything seems to be working fine hopefully this is it and its miraculasly cured itself fingers crossed.

30586
Visitor

I am having a problem with Walkman application on my phone Xperia E daul model.Whenever i play the songs it stucks for some moment(3-5 secs) and continues to play.This stuck behavior is faced only while playing songs in Walkman app.I have tried the below

Vengence
Contributor

Turn off stamina mode /extended standby mode

If on older version turn off surround, and other sound enhancements

See if it happens when you keep the screen on while playing

Finally try updating /repairing your phone through Sony pc companion Or sus