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Problem opening an image file.

ramptonp
Visitor

Problem opening an image file.

I have a JPEG image file about 5.5Mb in size that is stored on my phone in the downloads folder. When I use Album to view all photos that particular file will not display, it just shown the mountain/broken image type icon in a black square. I also tried opening it with another image viewer app and it also won't display it. I know the file on my phone is ok becuase I tested it by attaching it to an email and sending it from my phone, sending the email to myself and then opening it on a PC and the file is absolutly fine.

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

are the images stored on the internal storage or an SD card?

ramptonp
Visitor

They were on the internal storage but I have tried putting them onto the SD card aswell and the same thing happens.