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Problem on the lock button - Xperia E3 dual (D2212)

lucenacaio
Visitor

Problem on the lock button - Xperia E3 dual (D2212)

Whenever I press the lock button, my phone restarts. But if it's blocked and without using this button, I can receive calls and messages.

5 REPLIES 5
Phy
Legend
Legend

@lucenacaio

Repair your Xperia E3 with Sony PC Companion

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
lucenacaio
Visitor

I did try this , but don't worked.

Thommo
Genius

Remove your SIM card and SD card if you have one inserted and test

lucenacaio
Visitor

Don't worked too.

Phy
Legend
Legend

Contact your local Xperia support, it seems to be a hardware issue

Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/