Join now - be part of our community!

Problem in geting high speed internet

ayen80
Visitor

Problem in geting high speed internet

Hi, am using sony xperia u. Since few month ago i have problem with my xperia u. The problem is  the inability of the phone to obtain high speed internet connectivity. My phone only can provide Edge speed / 2g connection. This 'internet speed' problem really upset me because it is so hard for browsing youtube and media file from internet.

I thought that it must be something wrong with the service  provider. Then, a number of report to the service provider had been made, and they even gave the new sim card. But the problem still there.

Later on, i used someone else phone and using my sim card, suprisingly there is high speed internet connectivity.

So, it must be my xperia u  causing the problem.

Could anyone help me to solve this issue. Thanks

1 REPLY 1
profile.country.GB.title
Uliwooly
Expert

1. Do you have the correct APN settings? 

2. Is your phone compatible with your carrier 3G frequencies?