Problem connecting my phone during update process.

[grosman2013]

i'm trying to do update for my arc s, i follow the instruction but when i get to the phase that i need to connect the cable while pressing the back key the computer dosn't recocnise the USB so the upgred dosn't start
what should i do?

[Nabeel]

Please in future remember to give your thread an appropriate title and not just "help"

I'll edit it now for you.

Use this to update.

http://www.sonymobile.com/global-en/tools/update-service/