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Low Volume Problem in Internal Speaker

Rawnak
Visitor

Low Volume Problem in Internal Speaker

I updated my Xperia S to JB for about one month bt suddenly from yesterday i am getting a very low volume from the internal speaker. When i use headphoe or the louspeaker than the volume is ok but very low in the speaker. I am not sure whether it's a hardware problem or software bug. Can anyone help please??

1 REPLY 1
Jeff
Enthusiast

Running the update again, or resetting the phone to factory settings (backup your data in either case), will help determine if the issues stems from SW or HW.

If there is no change after you do this, HW is the most likely cause. At that point, you'll have to call us to discuss warranty status and the process to have your issue investigated.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/