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Private number after upgrade to Android 6

Ruslan123
Visitor

Private number after upgrade to Android 6

Hello!
Sony xperia Z2, model D6503. After upgrade from Android 5 to Android 6.0.1 I have problems with my numbers in my Recent call log. For example,  I call on number 88121234567 (it's not number from my Contacts) and when I see in Recent Call, what it's Private number, not 88121234567.

phone1.jpg

21 REPLIES 21
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_alexdon_
Expert

@Ruslan123 That's strange. I suggest you make sure there is a backup of your contacts and try the following: settings - apps - all, look for contacts and contacts storage, force stop and clear data. Restart.

alexdon
Ruslan123
Visitor

I have two phones Z2: one my and second my wife. This problem is on two devices. I did to factory default on all phones, but it is not help.

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_alexdon_
Expert

Do you use same google account? @Ruslan123 Have you tried my suggestion?

alexdon
Bobeobi
Contributor

On XDA there are also reports about this issue.

Ruslan123
Visitor

No, we have different google accounts on our phones. I do, that you say, need to wait, because problem floating. I think it's not help, because all problems numbers (private numbers) not in my book contact. With all contacts, what in my contact book i have no problem.
If your advice do not help me, I need to downgrade android 6 to android 5. Have you manual how to do it?

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_alexdon_
Expert

@Bobeobi Could you share the links?

@Ruslan123 In this case, you can take a look here on how to downgrade:

/t5/Xperia-Z5-Z5-Compact-Z5-Premium/How-do-I-go-back-from-Marshmallow-to-previous-Lollipop/m-p/11042...

I will try to get some info on this.

alexdon
Ruslan123
Visitor

After "clear data" problem persist =(

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_alexdon_
Expert

@Ruslan123 I have asked for more information. Perhaps @Bobeobi has some links for us.

alexdon
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_alexdon_
Expert

@Ruslan123 For now, can you check if this occurs with another SIM (different operator if possible)? 

alexdon