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Power button not functioning

jessdsouza
Visitor

Power button not functioning

My power button doesn't respond whenever I click it. Instead, the volume up button does so.
1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are there not any reaction at all if you press and/or hold the ON/OFF button down? If not, it sounds more related to a hardware problem that a technician at an authorized service center needs to examine and fix.

Thereby, I suggest that you visit nearest service center to have the phone examined by a technician. You can contact your local support team for further information about nearest service center and/or how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/