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Please unlock my device

Ksurendranath
Visitor

Please unlock my device

I have tried myxperis locater, and locked the device with 4 digits pin.

But now the device always askin for pin, when I use.

It's really irritating for me.

Can you please remove the pin, so that I can use my phone much faster.

2 REPLIES 2
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have locked the device via my Xperia, you need to remove the screen lock which now is set as PIN. Go to Settings > Security > Screen lock > Confirm your PIN > And now you can change to "Swipe" for example.

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_alexdon_
Expert


@Hampus wrote:

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If you have locked the device via my Xperia, you need to remove the screen lock which now is set as PIN. Go to Settings > Security > Screen lock > Confirm your PIN > And now you can change to "Swipe" for example.


If this does not help,to remove the lock you need to repair:

http://www.sonymobile.com/gb/tools/update-service/

alexdon