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Play store tell me there is insufficient space on the device but there is plenty of room

boardtc
Visitor

Play store tell me there is insufficient space on the device but there is plenty of room

When I try and install anything from the playstore on my SONY Xperia L (Model C2105), I get the message “there is insufficient space on the device”.

I removed all the photos from the phone.

Android version: 4.2.2

Build Number 153.A.114

Checking storage it says:

Device memory:

Total Space: 1.57GB

Available: 150MB

Apps 1.15GB

Cached Data: 66.64MB

Internal storage:

Total space: 4.01 GB

Available: 3.29GB

Apps: 420MB

Pictures: 204MB

Can anyone provide advice how I can install\upgrade apps again wiht this block error. Thanks!

10 REPLIES 10
Thommo
Genius

Try clearing the cache from the Play store app - Settings then Apps, Swipe to all and locate and open Google play service and tap on Clear cache and data and then reboot and test

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_alexdon_
Expert

Everything you installed is saved on the device memory.Those 150 MB aren't that much,you should transfer from device memory and internal memory to SD all the media files.

alexdon
boardtc
Visitor

Thanks Thommo. I cleared the cache and data as descibed and restarted. I get the same error 😞

boardtc
Visitor

Thanks Alexdon. There are no photos\videos left on my device. I don't have a SD card for it. The amount of apps I have installed should not force me to have to buy a sd card surely?

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_alexdon_
Expert

You should be able to move from device memory to internal if you go to settings-apps and select an app which you have installed.

alexdon
boardtc
Visitor

I checked for some of the biggest memory apps, facebook, google+, the move to internal storage option was grayed out. For OfficeSuite I was able to select move to internal storage, which I did. That left device memory 1.57GB as follows:

Apps: 1.17

Cached data: 33.10MB

Available: 157MB

I then tried to update 1 app and got the same message.

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_alexdon_
Expert

You cannot move default apps unfortunately.I have told you that only apps that you have installed.

alexdon
boardtc
Visitor

Hi Alexdon, I'm sorry but I don't follow your mail. What should I do now?

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_alexdon_
Expert

You will not be able to move to internal the applications that are default like facebook,chrome etc.

alexdon