Phonepad mode problem E5353

[Borga]

As I type inside this text box, I have to tilt switch to full querty which i never prefer. it's a problem every time I type on chrome text boxes because word suggestions don't work on phonepad mode. It turned out this way after the marshmallow upgrade.

[Uliwooly]

could you take screenshots and post them here?

[Borga]

I have cleared all data and set everything on default but to no avail. Could be a conflict with another app? Here's screen cap vid https://drive.google.com/file/d/0ByFmk-CBvLuXRmlmVDZPU3dVS1U/view?usp=drivesdk

[Uliwooly]

There's an error with the video, could you test it in >>> safe mode

[Borga]

Thanks, did it but same result in safe mode... meaning no conflict.

[Uliwooly]

you could repair the phone with XC 

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Borga]

I will try xc. Thanks

[Uliwooly]

Keep us updated

[Borga]

I can now type error-free on phonepad mode. I don't know how but I haven't used the Xperia companion yet for the reason that I have been putting off for a while until I prep save everything to sd before doing so. I didn't know the problem just disappeared when I once typed in Google search box and now flawlessly in this comment box. I guess it must be an update with one of the apps that solved it. Just the same, my thanks to you ulywooly for taking the time finding solutions .