Phone Randomly Reboots

[Empath]

my phone keeps on restarting for no reason givin in the past days ..whats wrong ??

[Sam]

There could be a few causes of this, however I would advise running an update/repair to at least rule out a few of the possibilities:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions. 

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[Empath]

should i backup my personal data ? if yes please tell me how

[Sam]

Yes you will need to backup your data. Simply open the Backup/Restore option in PC Companion and follow the prompts.

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