Join now - be part of our community!

phone not switching on after switching off

horizon1
Visitor

phone not switching on after switching off

hi,

i brought  xperia j 6 monts ago and now iam facing problem with the phone.the phone is good but when i switched it off it doesnot switches on and after long time it switches on but the touch doesn't work.pls give a solution

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

Connect your phone to a wall charger > press and hold power & volume up for 5 seconds > let it charge for 1hour > after 1 hour try to repair it with SUS or PCC

Don't forget to give Kudos

profile.country.GB.title
Uliwooly
Expert
shihstouch
Enthusiast

Have you tried this?

There are a few things you should try first when you experience problems with your device:


  • Restart

    Restart your phone to turn off all running applications and to remove memory blocks. Remove and reinsert the battery and the SIM card. Then restart your phone.


  • Update

    Update your phone to ensure that you have optimal performance and the latest enhancements. Read more about how to update and find latest software version.


  • Reset

    Reset your phone to its original settings to remove memory blocks: Settings > Backup & reset > Factory data reset > Reset phone Don't forget to back up any important data saved on your phone!

Xperia_J_user
Visitor

I also had the same problem with my Sony Xperia J.

When I tried to charge battery, red light was blinking..not charging after 1 hrs also.

After trying for many times....finally after 4-5 tries mobile started....

Tags (1)