Phone not connecting to sony companion

[enetact]

Hi my phone will charge from USB in mass storage mode but will not become recognizable by the sony PC companion. I want to put files on my phone and this is starting to get annoying

[Uliwooly]

On your computer access your computer > Xperia T > you should be able to access your internal storage and/or SD card

[enetact]

It does not show up on  my computer

[Uliwooly]

Install SUS > restart your PC > run SUS > disable your firewall and antivirus > follow the steps > your PC should download the needed drivers

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[shockyou]

Ok so I this is enetact I can't log back into that account because the password keeps saying it's wrong but I reset it 2 times. Anyway my antivirus has NEVER been on since I bought the PC.

[shockyou]

I run malwarebytes with the windows firewall off.

[shockyou]

k I got it all i had to do was hold the volume button down when i plugged in the usb cable. It's a celebration Hoo ra!

[shockyou]

wow nvm i lied i still can't transfer files over to it and im not deleting all my data to restore the install on it. **bleep** this **bleep** i'm going to samsung. They actually give u earbuds.

[Strampke]

My Xperia T won't connect to my XP computer with any of the official Sony tools.

Emma doesn't

Sony Companion doesn't

Sony Update Service doesn't

The one that does connect is Flashtool 0.9.13

How can I connect with official software.

Is there a firewall restriction or what.

My XP shows the green USB connection sign and it states that I can unconnect the LT30p safely.

So why cannot Sony software find it?