Phone Locking Question

[vieffe56]

Xperia U Phone locked. I turn on the phone and you will see a keyboard with key emergency calls only. How can I unlock it?

The tested sim in another phone works.
thanks

[_alexdon_]

It could be a phone lock.Download sony update service and repair:

http://www.sonymobile.com/gb/tools/update-service/

[vieffe56]

I downloaded the software, but my model Xperia U is not present

[Danial-mach1]

are you sure U isn't there?wich windows you are using?

[vieffe56]

windows 8.1

[Thommo]

Run the program in compatibility mode

Windows 7 32 bit don't use 64bit as you will get the same issue

[Danial-mach1]

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@Thommo wrote:

Run the program in compatibility mode

Windows 7 32 bit don't use 64bit as you will get the same issue

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this is your solution

[vieffe56]

Thanks for the advice. I upgraded and unlocked with PC Companion.

[_alexdon_]

Great.