Phone is dying on me

[xperiasarebad]

Posted here before on different account, phone does not stay on if it's not in aeroplane mode. If I take it out of aeroplane mode it must be charging otherwise it turns off and stays off. Even in aeroplane mode it will turn off and remain broken. I was suggested to take my sim out as it will be 'corrupted'. Yeah wrong, doesnt affect it at all, still broken. Clearly a hardware or firmware issue. I need help ergently as I am frequently away from home and therefore I cant actually use my phones basic functions because it's so awful.

[Uliwooly]

@xperiasarebad

What was your last account screenname? so others can help you and not give you the same suggestions

[xperiasarebad]

Not sure, however the only advice recieved was remove the sim by a mod, then mods removed the thread.

[Uliwooly]

@xperiasarebad

That seems like a hardware issue, what I would do is 

remove both SIM and SD cards > charge the phone until it reaches 80% > repair the phone with PCC, if this doesn't work then it is a hardware issue. And you will have to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Phy]

Does it work if you boot on safe mode?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[xperiasarebad]

running this now, how long should it take? Will report when finished.

[xperiasarebad]

not sure, trying the PCC repair then I will try this.

[Uliwooly]

@xperiasarebad

well if you have a fast connection it shouldn't take that long. 

[xperiasarebad]

failing to see a repair option in the PCC. Any ideas?

[Uliwooly]

@xperiasarebad

Run PCC > support zone > repair