Share your experience!
Hey look at the day yesterday, I was sending msg on my phone I leave on my desk and when I saw that I no longer had any message come check and saw that I wanted to turn off and then turn and did not catch on, I thought you had finish the battery (low battery but not marked, nor is at 100% of battery, but if I had), and connect it lit the light bulb indicating that this loading, I wanted to reboot with volume + key and power button but did nothing, contact sony chat, but they said they had to do from pc companion, but kept plugging pinned the volume key - and attach it but did nothing, I'm desperate, because where I live there are currently no Telcel care center and I have to travel to take and I really is expensive, and not to do ... by fa any suggestions or something to help me ...
In advance many thanks ....
This is an English only forum
@nenaidee wrote:Hey look at the day yesterday, I was sending msg on my phone I leave on my desk and when I saw that I no longer had any message come check and saw that I wanted to turn off and then turn and did not catch on, I thought you had finish the battery (low battery but not marked, nor is at 100% of battery, but if I had), and connect it lit the light bulb indicating that this loading, I wanted to reboot with volume + key and power button but did nothing, contact sony chat, but they said they had to do from pc companion, but kept plugging pinned the volume key - and attach it but did nothing, I'm desperate, because where I live there are currently no Telcel care center and I have to travel to take and I really is expensive, and not to do ... by fa any suggestions or something to help me ...
In advance many thanks ....
Don't forget to give Kudos
Instead of PC Companion use SUS (Sony Update Service)
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
Don't forget the Kudos
Connect your phone to the wall charger > Does the LED notification light turn on? if it does then let it charge for about 30min to an hour > after 30min to an hour > install SUS on your PC > restart your PC > disable your firewall and antivirus > run SUS > follow the steps.
make sure that you press and hold Volume down BEFORE you connect the USB cable
if language its an issue you could use
Don't forget to give Kudos