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Overheating issue while using 3g Internet

Manishchhabria
Visitor

Overheating issue while using 3g Internet

When im surfing on 3g network the phone gets overheated very fst nd it reaches to the temperature of around 45-46c within few mins due to which the battery drains quickly...
Is tht an issue or is it normal??
Plz rply ASAP
11 REPLIES 11
Alexander1
Champion

Hi, 

Do you experience similar problem if you are connected to a Wi-Fi network? 

What is draining the battery if you check under settings > power management > battery usage?

Manishchhabria
Visitor

No while using wifi the overheating is not there nd when using 3g network the overheating doesn't happen if im just chatting lke whats app or fb messenger but while browsing or doing anything else makes the cell phone heater. It also happens while playing games with higher graphics..
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_alexdon_
Expert

In the games case,that is normal.The games have high requirements and they stress the phone.About 3G browsing,how is your network coverage?

alexdon
Manishchhabria
Visitor

It is ok
The network fluctuates in between but not always..
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_alexdon_
Expert

If you boot the phone in safe mode,does the same overheating issue occur?

talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
Manishchhabria
Visitor

Yes the heating is still there but not tht much but still the battery drains very quickly
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_alexdon_
Expert

I suggest you try a software repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Manishchhabria
Visitor

@alexander
In battery usage it shws mst of the battery is used by screen nd android os nd chrome uses 8-10% nd 1-2%rest of the apps..
But the battery drains very fst even while watching videos.
I can't do a s/w repair coz i don't hve pc..
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_alexdon_
Expert

You could go with a factory settings reset,but a software repair is more complex.

alexdon