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Only Telenor SIM is not working..

yashmz
Visitor

Only Telenor SIM is not working..

I have tried ..

'hard reset' and

every possible combination of SIM exchange like

another telenor SIM but it is not working.. even every other SIM cards(other telecom operator) are working.

Even phone shows "SIM toolkit" app in which there is label of uninor at top but still there is NO SIGNAL

I have checked Signal Strength from system setting -> about phone -> status ->  which is  -79 bBm 11 asu to -91 bBm .. 

Plz tell me what can i do for this..??

4 REPLIES 4
Phy
Legend
Legend

Is the phone SIM locked to a different network?
CameronT
Champion

Hi @yashmz,

Welcome to the community.

If your handset isn't locked to a specific carrier as Phy suggests, then you will need to contact the network that you are having the issue with (telenor) for assistance, as the phone seems to be OK since it is accepting other SIM cards.

yashmz
Visitor

No, there no SIM lock.

and

Now i will go to telecom office.

CameronT
Champion

Good luck @yashmz, let us know how you get on.