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Notification bar wont pull down

ViperPilot
Visitor

Notification bar wont pull down

i have recently got an xperia sp. it worked fine for a few weeks then the notification bar stopped working in portrait mode. Im forever moving my fone from side to side depending on what app im using. it seems to be the top of the screen in portrait mode that doesnt seem to be responsive.

does anybody have any suggestions?

7 REPLIES 7
gwhispererz
Champion

Hi, try factory reset phone, just be sure not to erase your personal data.

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ViperPilot
Visitor

tried the factory reset several times. no effect.

is this a problem with the phone itself,perhaps and not the software?

gwhispererz
Champion

Let's hope it is just a software issue. The next step is to repair phone software with PC Companion or Update Service.

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/
Be aware that this process will erase phone data complete, backup if necessary.

ViperPilot
Visitor

I have used the repair service on the PC companion and updated. 

again no effect

gwhispererz
Champion

Then you have to send phone to your local service centre to have it checked.

ViperPilot
Visitor

thanks

gwhispererz
Champion

You are welcome. Slightly_smiling_Face