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Not receiving texts after new update

piersht
Visitor

Not receiving texts after new update

I've just updated to lollipop on my Xperia Z1 Compact and have just realised no texts are coming in. I've just checked with a friend and they're receiving my texts but not vice versa. I've been using a text messenging app called Textra which is all working fine other than the main issue of not getting text messages.
I've then tried to look at and hopefully use the original default messenger. It doesn't open just has a white screen with 'Messenger' at the top, so it then tells me it's not responding. Hope that's enough information, not sure what to do at the moment.
4 REPLIES 4
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Uliwooly
Expert

uninstall the app (textra) > restart the phone > check again with the preloaded messaging app

Jake-SonyXperia
Champion

Hi Piersht,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

You may also want to try some of the basics, such as removing the SIM card from the handset for a short period of time, once done see if messages can be received.

Sonrisa
Visitor

Same problem, suddenly I realize I cannot receive txt messages afetr Lollipop upgrade

Sending? yes ok

Tried restart etc

Removed SIM etc

No luck, cannot receive.......any help?

piersht
Visitor

If you've just updated it, you may have to just wait. After about 24 hours mine sorted itself out and I was receiving texts again