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Not able to delete messages

young_global
Visitor

Not able to delete messages

messages cannot be deleted on my xperia z2, any idea on what to do?

3 REPLIES 3
Nabeel
Master

Hi

I've modified the title a little bit so that it becomes more appropriate .

Now, you need to provide us with more info.

Are you using the stock messaging app ?

What error do you get ?

profile.country.GB.title
Uliwooly
Expert

@young_global

Settings > apps > all > messaging > clear data 

Nabeel
Master

The step given by uliwooly will delete all the messages on your phone so if you have important messages to save then back them up.

If you give us details about why you're not able to delete messages or the errors you get, then uli and I will try our best to help Slightly_smiling_Face

EDIT : Thanks to @alexdon , he pointed me out that clearing data won't really delete all the messages on your phone. But I think it used to delete them on kitkat and jellybean Thinking_Face . Anyways, everything's safe Winking_Face