noise cancelling headset problems on xperia z2

[Bambooochka]

Hi! For some reason, my noise cancelling headset that came with the z2 started not to work properly. Anywhere I plug them in, for some reason the right earphone doesn't work if I manipulate it in different ways, and when I get the sound out of the right earphone, the slightest movement will make the right earphone not work again.

If someone had experienced it, if yes, then how do you fix it?

Thanks!

[Thommo]

This sounds like a common problem on all headphones in that a wire has become loose or there is a break in the wire - Now you could if you find the break fix it and if it's the connection then possibly a little soldering will fix it

[Bambooochka]

How can I find that loose wire

[Thommo]

Theres lots of way like an electrical tester or taking the earphone in question apart to check the wiring

[Bambooochka]

I wonder if you can buy the same headphones from a sony shop

[Bandolero]

Is coming soon on the global page, try to contact your local support to see is there any info for the release.

[Bambooochka]

I don't think that it will come out soon in Russia (it's where I live)

[Bandolero]

Try to check with your local Sony support once on the glocal page had launch it.

[Bambooochka]

Alright, I'll wait for them to be on the global site. If they will be in a month or so I will try to fix them in a headphones service centre.

[Bambooochka]

The headphones are alright, tested on my pc, worked perfectly fine. I think there's something wrong with the phone instead