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No Service

Dkxburrell
Visitor

No Service

My Xperia Z1 was working fine until a couple of days ago when i decided to use my sim in my iphone for a couple of days,  when i went to put the sim back in Z1, i cant get any service at all. I have tried factory reset, update software, the whole lot!  The sim still works fine in my iphone. Has anyone had this issue before? took phone to retailer who said they will send it off and it will take 15-25 days.. hoping theres a quick fix before i do hand it in because i really love this phone.

9 REPLIES 9
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Uliwooly
Expert

Do you have a Micro SIM card or a NANO SIM card?

Dkxburrell
Visitor

yes i do

Dkxburrell
Visitor

as a matter of fact i have not had it in since i started using my iphone as i removed it when my Z1 was getting its screen fixed.

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Uliwooly
Expert

Nano and Micro SIM cards are NOT the same, you should get a brand new micro SIM card and check again 

Dkxburrell
Visitor

ok i'll try that then. What do you think it will fix? the not being able to find a network

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Uliwooly
Expert

One think you can do before you get a new SIM card is to restart your phone on safemode and check again 

3xperia
Contributor

@ Dkxburrell

iPhones > NANO Sim
Sony Xperias > MICRO Sim

Your sim card must be not in the right tray position. Remove it and insert back again. Make sure it's in the right position. But I think you better ask for a new Micro sim card that does suit for your Xperia Z1. It's hardly to insert the Nano sim card in the right position on Macro sim phones.

P.S. Ex-iPhones user.
vinoth121022
Visitor

Iam too tired wid this Xperia z1 (no service)
Suddenly my sim signal changes like WiFi signel I compliant
It to SONY service many tym but they really don't care about
Customers
I'll try three different sim both of tat not working but both
Sim work on my iPhone
Real Solution is
Don't try to change sim brands
Service providers
Just change #SONY ...
Hats off facing too many troubles totlay disappointed wid Sony Slightly_frowning_Face