Join now - be part of our community!

No service after Lollipop update - Xperia Z3 (D6653)

aoceni
Visitor

No service after Lollipop update - Xperia Z3 (D6653)

After updating to Lollipop i encoutered problems with my dear D6653. The phone simply doesn't connect to any availible network and it just stays on no service. I can't use any network services such as texts, calls or internet. I have tried the following:

 

Reboot

Walking around town

Factory reset

Resetting APN settings

Manually trying to register to my local carrier (Tele2 Sweden). 

 

 

Everything worked great before yesterdays update! Any ideas on what i could try would be greatly appreciated!!! 

APN settings:


Name: Tele2 Internet
APN: 4g.tele2.se
MCC: 240
MNC: 07
APN-typ: default,supl,a-gps
APN-protokoll: IPv4/IPv6
APN-protokoll roaming: IPv4


Name: Tele2 MMS
APN: 4g.tele2.se
MMSC: hhtp://mmsc.tele2.se
MMS-proxy: 130.244.202.030
MMS-port: 8080
MCC: 240
MNC: 07
APN-typ: mms
APN-protokoll: IPv4
APN-protokoll vid roaming: IPv4

14 REPLIES 14
Ritanshu
Visitor

Despite seeing full network on my phone, people often are unable to reach me as they get the message that my phone is currently unavailable. The same goes away when I restart my phone

Also incoming calls I am able to hear only on loudspeaker when I switch to hearing call near my ears, the call becomes blank and comes back again when  put it on loudspeaker.

MooNLiGhT_SKY2
Visitor

me too...
i am from australia...
my z3 upgrade lollipop then become no network...
i try pc componion repair,hard reset,factory reset,flash back 4.4 kitkat version...
still cant solve my problem....
and the most bad at australia dont have sony services center...
my phone under warrantty like no warrantty,,,so dissapointed to sony australia...

firdose
Visitor

i have same problem after updating to lollipop .....no service after lollipop update....give me solution for this

Tags (1)
Jaymez007
Visitor

As long as you bought it from Australian Retailer you can either go back to where you bought it from or contact Sony Service Centre:

Monday to Friday : 09:00 - 18:00

‎1300-650 050
(Toll Free)

‎1300 XPERIA (1300 973 742)
Xperia™

I've bought my Xperia Z from jbhifi and had issues with it at the end I've got my refund from Sony. For repairing Sony send their mobile phone to Fonebiz or Telstra to get them fixed, they don't fix their own devices just like HTC, Samsung and some other companies Slightly_smiling_Face

Bon2
Visitor

After updating to marshmallow my Sony d6653 my phone doesn't connect to any available network...anyone of you guys have a solution for this problem