No reply from local support

[JIJOK]

I know is a non-sense question, but what cand I do if my local support is a ....... zero ? I asked them about my problem ( thread here )they sent my a link to a probs forum list, couldn't find anything there, they never contacted my back. I know these days ppl want rest or whatever but I almost have no hope

[JIJOK]

Hello there, 1sr of all sorry my bad english but I am trying to get better support possible so ask here too.  Well this is what's happening : I just have a totally new Z1 compact, everything perfect, as manual says need charge battery at least 30 mins on fisrt time, the problem is that while charging the phone, borders transmit electricity. I really dont know how to say properly or better but same problem here https://discussions.apple.com/thread/2430990?start=0&tstart=0   hope you dont mind its apple forum

[Uliwooly]

@JIJOK

The link its unavailable but if you feel a shock while holding the phone you might want to contact your Local support

[JIJOK]

yes, thats what I did, but since I asked on weekend is hard to get support so looked for any kind of info here. Thanx the fast reply btw

[Uliwooly]

@JIJOK

Anytime, keep us updated 

[Uliwooly]

@JIJOK

What if you stop by in person and/or send your device to get it inspected?