Join now - be part of our community!

No longer unlocks screen

MrMouse
Visitor

No longer unlocks screen

Hello! I have my phone for almost 2 years and after I block my screen  just stop turn on.. but lights and touchscreen still work !  Can someone help me with a solution? Sorry for my bad english !

7 REPLIES 7
profile.country.RO.title
_alexdon_
Expert

Have you tried a software repair?

http://www.sonymobile.com/gb/tools/update-service/

alexdon
MrMouse
Visitor

Noup, I'll try and I'll reply here ! I tried software reinstall 2 times ! And samething... 

profile.country.RO.title
_alexdon_
Expert

Ok,keep us updated.

alexdon
MrMouse
Visitor

No changes... I turn my phone on and than still black screen... 

profile.country.RO.title
_alexdon_
Expert

You need to visit a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
MrMouse
Visitor

Ok, thank you ! I'll visit today ! 

profile.country.RO.title
_alexdon_
Expert

Keep us updated.

alexdon