no calls recieve SP

[arikkko]

HELLO THERE!

i have got an issue with recieve calls.

sometimes i can't get the calls and the other side reach to voicemail.

once i realize i can't accept calls i makes restrat the  and than it's work fine for couple of hours.

what do i need to do to fix this problem

i have android 4.3

c5302

kernel 3.4.0

thank you!

[Thommo]

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[arikkko]

the process has been stopped in the middle from some resone. 

and now everything has benn deleted from the phone. i can not turn on the phone and can't connect it to usb.

any help ?

[Uliwooly]

@arikkko

Restart the whole process all over again