Networks romaing

[Moathmalek85]

Dear Sir,
im using sony Z3 Dual D6633 , i set the network to manual selection, during that time the screen showed the name of (provider) network i selected or " emergency service only" is it possible that the phone it self change to another network without my knowledge .

Many thanks
Moath

[Uliwooly]

@Moathmalek85

It shouldn't but you can try this

Settings > more > Mobile networks

you can chekc Data roaming and also your carrier

Settings > more > internet settings > select your network > accept

[Moathmalek85]

@Sony so it's not possible at all

[Moathmalek85]

@uliwooly

[Moathmalek85]

Thank you
but I was travelling to Palestine and I changed the network manually into Jawwal Palestine. When I came back to Jordan I have been requested by Zain Jordan a huge amount of money claiming that I was using Israeli network which I didn't. How could this happen while the network was chosen manually
& How can I prove against zains claim

Thanks

[Uliwooly]

@Moathmalek85

@alexdon @Thommo any suggestions?

[Thommo]

The problem I see here often happens here in the UK in that a network signal strength can be stronger coming from France so instead of using a UK network it will jump to a French network so I can only assume that because you have Roaming enabled then the signal strength coming from Israel was stronger than the one where you were - If this is the case then you could argue that it's the networks fault because there strength was weaker (You'd need to check your telecommunication's law on this) but also at the same time you are the owner and it is your responsibility to check

[Moathmalek85]

I always check only jawwal and if there is no signal it's well be emergency call only

[Thommo]

I'm sorry to say but I don't see how this is a Sony issue as it appears to be more of a network issue and not something we can help with nor can Sony

[Moathmalek85]

I know it's not from Sony and it's from zain
But I want to prove that Zain so as not to pay large sums of money
How do I so
Is there a way to learn and network access on certain؟؟