Need help: Some apps Sony ZR do not recognize SD card

[g0nnguyen]

Hi, 

Recent days ago, my Sony ZR had trouble as below: some apps cannot recognize SD card (walkman, music app, camera360, instagram, ...). I cannot open playlist song by apps. Just can go directly SD card by File commander and open one by one. My default camera still can save file in SD card, but camera360 cannot. 

I do restart phone to turn off all running applications and to remove memory blocks, then remove and reinsert the battery and the SIM card and restart phone. Even reset my phone then re-install apps and but this error still happen.

 I do replace another SD card, but it does not work. When I insert my current SD card to other phone, everything is normal in that phone, not same with mine.

I check app File commander, it still show my file in SD card. And I can see information about space of SD card  by Storage in Setting.

Could anyone can tell me what is reason and how to fix this problem? Thx.

[Uliwooly]

Could you test a different SD card with your phone?

@g0nnguyen

[g0nnguyen]

@uliwooly I did it. But my phone still got same problem.

[Phy]

Try repairing your phone with Sony PC Companion.


Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/

[Uliwooly]

@g0nnguyen

Have you repaired your phone ?

[g0nnguyen]

@uliwooly: i did not, just asked support from Sony companion

[Uliwooly]

@g0nnguyen

repair the phone with PCC and report back. 

[g0nnguyen]

I did repaired phone with PCC, problem did not been solved

[XkrT]

I've installed fifa 2015 ultimate team(1.4 GB) and another game, some apps after I updated my ZR to lollipop. After the update I repaired the phone with pc companion- whiped everything, I didn't even restored my backup . After a phone  restart I've found out that the apps don't work anymore, the games data were suddenly gone but the taken space was still reserved. I plugged my phone in PC and I can't find the files ,I've uninstalled the apps, games, deleted the folders where the data was preserved with no luck, this is very annoying.

[g0nnguyen]

I'd just updated my ZR to Lolipop from yesterday. It's very nice. But I just can move some apps to SD card (21Gb available) such as FB messenger, Instagram, .... But not for all apps, like Instamag or Instafram, Viber and some player music apps. The notification show: "couldn't mvoe app. Not enough storage space".

Why, why, why,  while I still have 21Gb available in my SD card. It's very annoying.

Please someone help me