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need a nac code

kristi
Visitor

need a nac code

Hello I buyed my Sony experia z1 from Ireland Vodafone but now I live in Uk and changed the Sim card but it want me to enter nac.The problem is I asked Vodafone to provide me this code and they want me to pay for that by topping up my card with 77 euro to make 127 euro calls for 6 months to be qualified for the code can Sony give me this code please I need him.
12 REPLIES 12
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_alexdon_
Expert

I do not think sony can do anything,you need to contact network operator.

alexdon
kristi
Visitor

Why after all its Sony brand not Samsung I buyed from Sony its their job to keep me updated with any problems with their products.Its like buy a car from Mercedes the car cant move they to told me its not their job.Do you think that the client from now on will buy something from them.
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_alexdon_
Expert

If you bought it from Vodafone Ireland,they have the rights to change firmware according to their need.I suggest you contact xperia care and see if they can help you:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Thommo
Genius

Buying from an operator it will be locked to their network - Pay a little more for Generic and or unlocked devices and you can use it on any network

1st you should check if your phone can be unlocked or is it permanently locked

Dial *#*#7378423#*#* then go to Service info then Sim lock and post results exactly as they are

ffondeur
Visitor

I understand your concern, however, OEM make changes to the devices upon the destiny operator request and when you want to take the device which is brabded to another network, the original carrier/operator will give the code. Some of them will charge you depending on the contract.

Sony is out of the picture here even thou they make the devices. Get in touch with the old operator to get the code. This is the only way.

kristi
Visitor

It dont work this dial
kristi
Visitor

Its written that network is 1 everything else is 0
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_alexdon_
Expert

Do you get any x's between [ ]?

alexdon
kristi
Visitor

Yes only on the first wich is network 1 and x on it