Join now - be part of our community!

my z3 reboot

PouetoO
Visitor

my z3 reboot

Hello
I'm french so sorry for the following vocabulary.
My z3 reboot itself one time in about two or three days. I never need tout type the pin code after. Is it normal? In "diagnostics" the phone says "OK" in "system reboots".
In my phone there is a few apps inside. All apps are from the Google store and the lastess version of software are inside.
Can you please check your phone ans tell me if it reboot too sometimes?
Thx a lot for you answer
Tags (1)
7 REPLIES 7
profile.country.RO.title
_alexdon_
Expert

Does this problem occur if SIM is not in the device? Once every two or three days is not that much though. Maybe you could check how is in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
mr_xzibit
Contributor

Mine hasn't restarted once in over a month. And just to let you know. Even if the app is on the Google.play store. That doesn't mean it's necessarily safe. Slightly_smiling_Face hope you get sorted Slightly_smiling_Face
PouetoO
Visitor

Hello ans thanks for your answers.
First the sim card is always in the phone yes.
I don't understand why I should test the safe mode. The safe mode tell me wich application I must uninstall?
dandy63
Leader

As Alexdon says, try running it in Safe Mode for a while....Safe Mode will show up any 3rd Party App that you have installed that may be interferring with the smooth running of your phone, if the problem is still apparent whilst running it in Safe Mode then you know it is not a 3rd Party App.....then you can look at other ways of fixing the issue :smileysmileythumbsup:

JoelRaj
Visitor

Try to reset your phone... Remove all your junk. Well, I hope you do know how to do it. Hmm... And if issues don't fix... Then take it back to Sony and ask for a replacement Winking_Face
profile.country.RO.title
_alexdon_
Expert

Software repair is the last step,first try safe mode.

alexdon
barış
Visitor

Just shut off your phone and take your sim card out and put it back properly start your phone this is what I did and never reboot itself again