Join now - be part of our community!

My Z1 restarts by itself

FredKidd
Visitor

My Z1 restarts by itself

Here is the problem  I lock my phone and put it somewhere. Then I want to use it, I swipe to unlock it and it just quickly restats. shows the xperia logo, then "sony" then the operator logo(as it does when I turn it on) end start working normally again. Is there a problem there, or is there a function I activated?

4 REPLIES 4
profile.country.RO.title
_alexdon_
Expert

Try and boot in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
furor
Visitor

This is total bull, mine is doing the same thing for 2 weeks. It all started when I added a widget to my lock screen. You have the option to swipe right and access widgets without actually unlocking the phone. I added a widget went to preview it and system crashes and reboots itself. Now anytime I go to unlock swipe to view a message my phone reboots. 

Telling us to reboot it in safe mood is ridiculous that's not a solution. The phone should work properly for $600 bucks do you think? What I'm just suppose to operate sony's buggy phone in safe mode from here on out. Can we get better support than try booting in safe mode... 

profile.country.RO.title
_alexdon_
Expert

I suggest you drop this kind of attitude,I am just trying to help.I am sorry for your problem but I am not an official from sony.If you need further assistance,contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Harime
Visitor

I really believe this has something to do with Android.

All my Android phones at some point rebooted themselves, HTC Desire HD, Galaxy Nexus, Xperia Z1 .... it's something my second phone (iPhone 5S) has never done.