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my xperia z3 won't turn on

hemantgurjar
Visitor

my xperia z3 won't turn on

frnds i am a big fan of sony products and i love xperia smartphone.
on 18 may i purchased sony xperia z3 from sony authorised store after 7th night my smart phone won't turn on. i m totatly disatify from sony from now i m not going to purchase any sony product
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4 REPLIES 4
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Uliwooly
Expert

@hemantgurjar

Did you exposed your phone to water? 

Phy
Legend
Legend

Try to Contact Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/
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Uliwooly
Expert

@hemantgurjar

If you haven't then 

remove both SIM and SD cards > connect the phone to a wall charger (not a computer, nor a dock nor a magnetic cable) > press and hold power and volume up for 15 seconds > let it charge for 3 hours 

Jake-SonyXperia
Champion

Hi hemantgurjar,

Welcome to the community,

Have you tried some of the basic troubleshooting, such as holding the Power key and Volume Up key together for around 30 seconds?