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my xperia Z's sensor doesn't work

khocho
Visitor

my xperia Z's sensor doesn't work

please, somebody tell me what to do, i've bought my phone from ebay, not even a month as i use it, i've not dropped it, even in water. and suddenly it's sensor stopped working. i've tried restart, with turn off button and volume up button, when it restarted, sensor worked for 2 seconds, then nothing. Tell me what to do please? :X :X 

16 REPLIES 16
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Uliwooly
Expert

@khocho

I'm sorry to hear that but which sensor?

khocho
Visitor

i mean, the screen sensor. 😕 i cannot write anything or even cannot turn phone off with sensor.

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Uliwooly
Expert

@khocho

Are you referring to the touchscreen/digitizer?

or 

proximity sensor? 

khocho
Visitor

yes i mean the touchscreen. when i press the screen, nothing happens 😕 doesn't work.

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Uliwooly
Expert

@khocho

Does it has any cracks, even if they are small?

khocho
Visitor

noo, it has nothing, it's so neew :X 

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Uliwooly
Expert

@khocho

I'm sorry to hear that but, if you bought it on ebay it was probably used, you might want to contact the seller regarding this. you can also repair the phone with PCC.

Does the phone has a protective case, film, glass?

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

khocho
Visitor

thank you very much!! ^_^

Gioware
Visitor

I have same issue, looks like Z touchscreens start to fail. 

Most probably you have to replace hardware.