my xperia can’t turn on

[baselrabia]

my xperia can’t turn on  and the led have no color 

but when put the charge it will be red and no thing apper in the screen

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

[Jake-SonyXperia]

Hi baselrabia,

Welcome to the community,

You could also try the following.

Hold down the Power Key and Volume Up key together for around 30 seconds, once done let go and then insert the charge cable and leave the device on charge for around an hour or so.

Try this first and see if you can get the device powered on.

let us know how you get on.

[baselrabia]

i tried this ways but it failed i search and i have known that i have dead boot problem 

and i need to know where is the test point and the file of s1boot for my xperia c

[Thommo]

If the above fails then I'm sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/