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My Xperia C froze and not even re-installing the software worked

DeniseHart
Visitor

My Xperia C froze and not even re-installing the software worked

So I woke up yesterday and my phone wouldn't respond. It was on, notifications were coming but the screen wasn't responding. The things that I tried:

  1. Turning it off and on again.
  2. Using the power + vol up buttons.
  3. Updating the software through PC Companion.
  4. Pressed the off button on the back of the phone.

What can I do?

1 REPLY 1
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Uliwooly
Expert

I'm sorry to say this but that seems to be a hardware issue. Contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/