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My Xperia Arc can't be connected to the PC via USB

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My Xperia Arc can't be connected to the PC via USB

Hi can someone advise me on what to do? I installed the sofware when I first connected my Arc to the PC via USB on Monday and everything was fine. And suddenly the connection cannot be established today. I tried to disconnect and connect to no avil. It seems the Arc cannot be detected by the PC. What should I do?

32 REPLIES 32
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Dear all,

I already tried all your suggestion but still can't connected to PC

Arc.jpg

I can only reach step 1 : drag the status bar downwards

but after i drag it down, there isn't any sign like no. 2.

Only my phone provider, so that's why i can't connect to PC.

I also having MTP USB Device Installation failed

MTP.jpg

Could you guys help me?

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Could you give me tutorial for using that program?

slimshaddy
Hero

just download it and folow the onscreen instructions Slightly_smiling_Face

and if you still got any problems then ask..

all tutorial is in the software itself Winking_Face

just download it and see for yourself.

Not applicable

I have the same problem like morekur44 and i already tried your suggestion to download http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe


When i tried, there is info "The Phone contains modified software that cannot be update"

I already root my arc.

Do you have any suggestion?

Thank you before.

did you unlocked the bootloader?

if you did

this is how to relock your bootloader

http://forum.xda-developers.com/showthread.php?t=1134335

or you can manually update to 2.3.4

http://talk.sonyericsson.com/thread/23641

Not applicable

I've already used that newest firmwire before (4.0.1.A.0.238) but still can't connect to my PC Thinking_Face

I really desperate now..!!

slimshaddy
Hero

ok..just try to connect with a different pc..

and if the problem remains then we can come up with new solutions..