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my led flash is not working

pimuk
Visitor

my led flash is not working

Hi everyone, i have a problem with the led flash of my phone xperia m2. Today i wanted to use it as a light but it didnt turn on. then i tried to snap a pic and nothing,i saw that it just turns on so little, like it has no power. Does anyone know if there is a solution? Does the warranty covers it? i bough it on January
9 REPLIES 9
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Uliwooly
Expert

@pimuk

For your warranty questions you should contact Sony directly

http://support.sonymobile.com/global-en/contactUs/

have you exposed your phone to water?

Phy
Legend
Legend

Try Clearing the camera app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone
pimuk
Visitor

Not at all... i dont know why it's not working i have used it as a flashlight a couple of times, but i bough it 3 months ago.
Phy
Legend
Legend

Boot on safe mode and see if the flash work


How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
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Uliwooly
Expert

If @Phy suggestions don't work then repair the phone with PCC 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

pimuk
Visitor

Thank you everyone, i will try with your advices...!
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Uliwooly
Expert

@pimuk

Let us know if it works 

pimuk
Visitor

Hello everyone, i have tried your suggestions, i cleared the camera, and run it on safe mood but it's still not working, the led works, it turns on but just a second like it has no power like i said.
I will try with pc companion and if it doesnt work the last option is ask for my warranty.

Thank you people.!
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Uliwooly
Expert

@pimuk

Let us know if PCC works