My earpiece isn't working. What should I do?

[#1]

I have been using my Sony Xperia S for about 3 months now. Yesterday suddenly my earpiece stopped working. could hear nothing. It was the same case whole evening. Today morning when I woke up the earpiece worked fine. Now again its dead. What seems to be the problem?

[almightybong]

You'd have to isolate the issue for now and find out whether it is the port or the earpiece itself which is not working.  Just to clarify, is it the one that came with the Xperia S?  Try it on another phone or any player and see if you experience the same problem.  Also try using another headset on your phone to make sure that it isn't the port that is not working.

Let us know how it goes.

Cheers!

[#3]

hello..:) i've a problem with the ear piece.. not ear phone.. the one that enables me to hear what the other person is saying during conversation..:( i've been using the loud speaker and now suddenly the problem seems to be gone.. its working fine but it did stop working for a while..:( thanks a ton for the help..:)

[Dunciboy]

Hey did you already tried rebooting your device?

[#5]

ya i tried everything possible... it was working absolutely fine the whole day yesterday.. now its not working..:(

[gayan]

Has anyone found a answer for this? Im having the same issue with my sony xperia s. I bought it about three months ago and earpiece stopped working suddenly. I tried rebooting but no luck. Npt I can claim warrenty?

[Vishal0506]

HI All,

Facing Same issue . nyone please Suggest any solution.

Thanks In Advance

[samueljeshurun]

Hi Support team,

I'm facing the same problem. Earpiece on my Xperia S is not working. Please reply if there is a quick fix. Thanks in advance.

[samueljeshurun]

Hi

I don't see any answer from moderators to any of above replies. Is this site unresponsive? This is my first time posting..

[Fortune]

Hi,

I had the same issue. My earpiece is not working after i had disconnected my headphones from the connector. Even when i play any video or music am not able to hear through speaker as well. I did something like this and worked

1. Restart your phone

2. Reset your setting by using "Setting Reset"

After doing the above two it didn't work however when i connect my headphones back am able to hear the sound and then i removed my headphones it worked.

I don't know how can i relate it but its weird. I suspect that my earphones settings must be enable after i disconnected it. Some Technical glitch. May be a patch can resolve this.

Dial *#*#7378423#*#* in dialpad/phonepad > service tests > earphone > see if you hear any sound