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my data lte stopped working after update

snipeerz
Visitor

my data lte stopped working after update

hello i have z2 phone but after i turne it on its work fine but after automatec update for the phone framewire the date lte or 3g is stopped so i have not internet only if i connected by wifi !!

plus that the network of calling is good to makes calls so what should i do ?

4.2.2

d6503

build : 17.1.A.2.55

8 REPLIES 8
profile.country.GB.title
Uliwooly
Expert

check the APN settings 

Jake-SonyXperia
Champion

HI Snipeerz,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines. 

With the information supplied, I suggest performing a settings download. This will make sure you have the appropriate settings.

Menu > Settings > More > Internet Settings > Accept Disclaimer > Choose network carrier.

Once downloaded, let us know if the issue has been resolved.

snipeerz
Visitor

i tryed this one but when i press Accept Disclaimer it try to download but shown error massage says internet and mms setting could not download ( with yellow triangle )

so what is the solution for this problem Slightly_frowning_Face

Sam
Legend
Legend

If the auto settings download is not working, please contact your current network provider directly and they will be able to send those out for you.

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snipeerz
Visitor

i tryes it but its still not working Slightly_frowning_Face

Sam
Legend
Legend

Can you advise me what it was that you tried and what the network took you through?

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snipeerz
Visitor

i fix it the cell companey did not gives me the right codes to put thanx alot for all to answers me

Jake-SonyXperia
Champion

Thats great news Snipeerz, I hope all goes well for the future.