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mobile data not working properly

roscoe8000
Visitor

mobile data not working properly

If leave a wifi area my xperia z2 doesn't start to use mobile data, so I have to reboot like ten times a day...
Also i even lose mobile data without entering a wifi sometimes.furthermore the signal is pretty weak compared to my old xperia Z 😞
12 REPLIES 12
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Uliwooly
Expert

Do you have location based wifi on?

roscoe8000
Visitor

Not sure what u mean, but I guess so...
Xperyan
Visitor

Just wondering, is the Internet Setting done properly on your phone?
Go to setting, pick more under and wireless and networks. Then you pick your carrier name from the pop up
Xperyan
Visitor

Location based WI-FI can be found under power management in setting
roscoe8000
Visitor

Yes, the Internet settings should be correct. Access point name is my carrier (t-mobile). I just refreshed the settings. Location based wifi was off. I remember I read somewhere that it's a hardware problem but I lost the link...
Just happened again, it's driving me nuts!
Xperyan
Visitor

Is it like this from day 1?
Of yes, make sure that T-mobile have your 4G service turned on.
Of that is not the problem see if a different SIM card is necessary. I remembered reading somewhere that T-mobile subscriber finally got data working on his Z2 after insisting his/her SIM replaced with the one for S 4
roscoe8000
Visitor

Yes, but only with this device. I've been using this sim for over a year with my xperia Z (not Z2) without any issues...
Xperyan
Visitor

Do you have anybody that have t-mobile SIM that you can borrow to test?
roscoe8000
Visitor

Yes. I'll try that and let you know then... But since today morning I didn't had any problems. The only thing I changed was the location based wifi from off to on.