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Messaging App seems corrupted.

pdes1
Visitor

Messaging App seems corrupted.

When I try to open a message from further down the list, the top message opens!  I have re-booted severalt times and it clears for a short while then reverts to opening the wrong message. 

Is this a known issue?

Thanks

7 REPLIES 7
Christofer
Champion

Hi @pdes1,

Try clearing data for the Messages app, Settings > Apps > All > Messages > Clear data, and see if this behaviour still remains.

pdes1
Visitor

Thanks for that, I'll give it a go when I can work out how to save my messages!

Cheers

Christofer
Champion

Clearing data for the Messaging app will not delete any of your messages. Slightly_smiling_Face

drx
Visitor

I have an issue with an SMS App. It always shows at least one unread message, even if I delete all of them. Once I deleted a contact and since that I have this issue. I tried to clear all the data of the messaging app, stopping it and so on, but it didn't help. I don't want to do a master-reset. Now I have to use some other messenger instead, I use Textra, and it has an option to mark all messages as read, but the authentic one does not!
Christofer
Champion
drx
Visitor

The History Eraser did help, thanks.

BTW for those with the same problem.
This app has a separate option to delete locked messages, I don't know was it critical or not, I checked it.

BTW for Sony programmers, when my problem persisted: when I switched from Messaging to another app as default sms app, it stopped showing fake one unread message, and when switched back, the issue was back again.
Christofer
Champion

I'm glad to hear that @drx. Slightly_smiling_Face
Thanks for letting us know.