Mail Sync Problems (basic app)

[ELS]

Hello,

I know this question has already been discussed here but somehow I have not find any solution of the problem yet. So I own Xperia Arc S for already 2 years and I have ICS there and 2 months ago I have noticed that my mail application (I use the basic one) does not sync mails. I have set it to control new mails every 30 mins but until I don't do it manually, no new mail comes. I have tried to do Setting reset and for a day it looked like everything worked but then it stopped again. Yesterday I've tried to do Force Stop then Disabled the aplicatiom, then, after restart, set everything once again. And again it worked just for 1 day and now it does not work again. I don't understand what has gone wrong. Everything is set to control the mails automatically but for some reason it does not and always waits for manual "support".

Do you have any idea what it can be caused by and how to solve it? Screenshots are attached.

Thanx. ELS.

[Johan]

To check if this problem might be related to the default E-mail app I suggest that you download a third party one from Google Play store and check if this issue will still appear.

If not you could try to reinstall the phone software using SUS.

http://www.sonymobile.com/gb/tools/update-service/

[ELS]

Hello Johan,

Thank you very much for your message. I have tried the second variant, to reinstall the phone software using SUS. Now it looks that everything works correctly. Thank you for your help.:smileyhappy:

[ELS]

Hello Johan,

unfortunately I'm back with the same problem again. The application stopped to sync mails even after I reinstalled the saftware using SUS. So I'm attaching screenshots again.