Join now - be part of our community!

Magnetic charging dock connector pulled out of phone

RMX
Visitor

Magnetic charging dock connector pulled out of phone

sudenly i dnt knw why! but my xperia z1 compect magnetic charging dock connector pulled out of my phone...even i  dnt charging any time with that connector...but i found the port, and i dnt atteched that port in my phone..i knw that i need to go serice center..my phone in warranty priod.. but i lost my warranty bill...i registerd my phone in sony wed side..i see my warranty priod last day is 15/11/2015..so now can service center repiar my phone in warranty?

8 REPLIES 8
profile.country.US.title
Qatrium
Expert

Use this post to check for the nearest Sony service center in your area:

/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#U991374

If the distributor requires the warranty certificate or invoice to proceed with repair, you'll have to talk with them directly and see how you can settle this up.

RMX
Visitor

tnks..

RMX
Visitor

thank you.... do u give me any other solution!

profile.country.US.title
Qatrium
Expert

It's a warranty issue and we as users can't help with it, and I don't think you can fix it by yourself also. Sorry.

profile.country.GB.title
Uliwooly
Expert

@RMX

I don't think it's covered by Sony as you didn't used a Sony's Dock/cable 

http://talk.sonymobile.com/t5/Xperia-Z1-Compact/charger-cable/m-p/918842

RMX
Visitor

tnks

RMX
Visitor

i dnt use any dock charger..im charging my phone only usb cable..

profile.country.GB.title
Uliwooly
Expert

@RMX

That's quite odd, if you have never used a magnetic cable nor Dock, but keep us updated.